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Data protection

Salon Lakkitehdas Oy stores and processes personal data in accordance with the EU GDPR and the current Data Protection Act (1050/2018).

Protecting and securely processing our customers’ data is of paramount importance to us. We collect data on every visit to our website. We use the data to improve your user experience and customer services, evaluate the use of the salon.fi website, and support our marketing.

Date: 19 April 2021

Occasionally, we may alter this privacy statement by publishing a new version online. We recommend that you read our privacy statement regularly.

REGISTER DESCRIPTION

Register description in accordance with section 10 of the Data Protection Act (1050/2018).


1. Data controller

R.K. Salon Lakkitehdas Oy, Sastamalankatu 39, 38210 Sastamala, Finland

2. Person responsible for matters related to the register

Ville Nuutinen, phone (03) 512 9000, email: ville.nuutinen@salon.fi

3. Name of the register

Register of customers and users of R.K. Salon Lakkitehdas Oy’s online store.

4. Purpose of use of the register and purpose of processing personal data

The purpose of use of the register is to maintain and develop customer and/or commercial relations, use for statistical purposes, and order management and processing. The customer and user register maintains data on the users of the salon.fi online service, along with their profiles and purchases. Personal data is only used within the limits permitted by the Finnish Personal Data Act and in compliance with EU legislation on the storage of personal data.

The basis for keeping the register is direct marketing, market research, opinion polls and statistics. (section 5(4))

5. Data content of the register

Contact details provided when the customer logs in/registers, order details, website usage data, click history, usernames and passwords, purchase history, responses to competitions and surveys, data collected using cookies, and data for monitoring the delivery of orders. We save the minimum data related to the customer relationship, including the person’s name, company name and contact details, such as the address, phone number and email address.

6. Regular data sources 

The online store, Google Analytics, Facebook and related and comparable systems, customer service/sales by phone and in person, and campaigns related to the marketing of the online store. Contact details and other customer relationship information in the customer register is obtained when the customer relationship is established and supplemented by notifications made to the data controller throughout the customer relationship.


7. Regular disclosure of data

Data is not disclosed to third parties, with the exception of actions related to the technical administration of the online store, marketing or shipping and payments for orders. Data is only disclosed to partners for purposes that support the concept of the register. The data contained in the register is processed electronically and protected by firewalls, passwords and other technical means as are generally accepted in the information security sector.

The materials that are updated manually are kept in premises that are protected from unauthorised access. Only designated employees of the data controller and the companies operating on the data controller’s behalf have access to the data stored in the register. Data may be made available for people on the register to check it. Customer data can be erased from the system upon request.

8. Principles for protecting the register

Data communications between R.K. Salon Lakkitehdas Oy’s online store and the customer is protected by 128-bit encryption. We invest in customer privacy, and our reliability is guaranteed by Secure Sockets Layer (SSL) encryption. Consumers must exercise normal vigilance and due care when using the online store.


9. Subscribing to the newsletter

When you subscribe to the newsletter, you accept that your email address will be added to the register of subscribers to the salon.fi newsletter. You will receive information about Salon’s special offers and campaigns by email.

10. Cookies

The salon.fi website uses cookies. We use first-party cookies to implement critical
functionality on our website and improve our services. All cookies are
anonymous. Cookies are files created by websites you use. They improve your
user experience by saving your browsing details.

Cookies enable the website to:

- keep you logged in

- manage your shopping cart

- store your settings 

- offer you local content

We use third-party cookies for purposes such as targeting interesting marketing to you. We use cookies in order to better target our advertising campaigns and collect visitor and purchase information from our website. This data helps us to improve our customer service and satisfaction. The salon.fi website uses Google Analytics, which is a Google online analysis tool, Facebook media’s Website Custom Audiences tool, and the social media icons for Facebook, Instagram and Snapchat. When you visit our website, these icons connect your browser and server directly to the services. 

12. Retention and erasure of data in the customer register

Customer data is erased from the register when the customer relationship ends or at the customer’s request. Customers can remove their details from the email register simply by clicking the link that comes with the message or by contacting our customer service team at salon@salon.fi 


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