Our products have 14 days return policy, except for printed, embroidered or customized products.
The returned product needs to be in the original condition with the tags left on. Return costs will be payed by the customer their self. Please contact us by email firstname.lastname@example.org or by phone +358 3512 9000 before sending products back to us.
A defective product exchange freight is paid in full Salon Lakkitehdas Oy.
We promise to resolve complaints quickly and smoothly.
R.K. Salon Lakkitehdas Oy
puh. +358 40522 8771 (delivery information)
When the return is approved, the money will be returned with the same payment method as the order.
Salon Lakkitehdas Oy
Customer service: Mon-Fri 8-16
tel: +358 3 512 9000
The circumference of the head determines the size of the hat. If the circumference measurement is 58cm, choose size 58.
The best way to measure the circumference of the head is to use a soft, flexible, non-stretchable measuring tape.
To ensure you measure the circumference of your head correctly, the tape measure needs to be over the middle of your forehead, just above your ears and sit midway at the back of your head. Do not pull the tape too tightly. If you find yourself in-between two sizes go for the bigger one.
If you do not have a flexible tape measure, you can use a non-stretchy piece of string. Wrap it around the head as suggested and mark it to indicate the circumference. Next, lay the string out on a flat surface and use a ruler to measure it.
Free delivery over 100 € in Finland!
Delivery 2-4 working days to Finland, more info Terms and conditions
According to Finnish consumer protection act, you have right to return an unopened order within 14 days after delivery. Printed, embroidered or customized products cannot be returned.
More info: Exchange & refound
As its name suggests, a group order is when several people place their orders together as a single group order. Group orders can be placed by anyone who wants to organize a group order and take advantage of the benefits. Group orders are excellent for associations, school classes, educational institutions, and groups of colleagues, for example. Group orders can be placed independently online or via a contact person at a workplace or educational institution, among others.